Lesson 5.1 · 7 minutes

Plan a delivery

Write down packing, route, responsibilities and the next customs question.

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Before you start

Before making a promise

Example: Alex needs to ship 1 storage bag order to a US buyer. What needs checking before promising an arrival date?

Check the route before promising.

Step 1 · Read

Package. Record the packed size and weight because the parcel, rather than the empty bag, is what travels.
Route. Check the destination, service and handoffs so you know what the quote covers.
Customs. Identify who supplies documents and handles import questions before assuming the carrier covers everything.

Step 2 · View

Pack: Measure the packed order
Check the parcel after packing. Protective material can change its dimensions and the service options available.
Route: Confirm the route and roles
Ask which service, destination and handoffs the quote covers. Keep estimates separate from delivery promises.
Check: Prepare the document questions
Describe the goods consistently across the order and shipping records. Ask who will provide the information needed at the border.
Log: Keep a handoff record
Save the service, tracking reference and unresolved question together. A clear record helps you follow up when responsibility changes hands.

Step 3 · Match

Transit

Movement between the stated points along a delivery route.

Customs

The import process for the destination’s requirements and declarations.

Landed cost

Product and delivery costs to a destination, with the included items stated.

A shipping quote is easier to assess when you know its route and included responsibilities.

Official sources

Official check: use current destination customs guidance before classifying the product or estimating duties.

Requirements depend on your provider, product and destination.

Step 4 · Try

Example costs are prefilled. Try a different shipping assumption without changing the product.

Step 5 · Choose

I cannot yet explain the parcel’s route.

Compare the quote and delivery service first. You postpone a promise until you know which handoffs still need attention.

I know the route, but the import questions remain.

Check the destination’s requirements and your product records. This adds preparation while reducing an avoidable gap in the plan.

Step 6 · Next

Read how packaging, carrier handoffs and import information fit together, and what to ask when a quote leaves responsibilities unclear.

Keep your next question in the workspace.